Terms & Condition
Terms & Conditions
Welcome to Taxi Silver. These Terms & Conditions govern the use of our website and taxi services across Melbourne. By booking or using Taxi Silver services, you agree to comply with and be bound by these terms. Please read them carefully before using our services.
Service Usage
Taxi Silver provides taxi transportation services subject to availability. While we aim to provide timely and efficient service, availability may vary based on location, traffic conditions, and demand. Bookings are accepted through our website, phone, or other approved platforms.
Users agree to:
Provide accurate booking and contact information
Be present at the pickup location on time
Use services lawfully and respectfully
Bookings and Cancellations
Bookings may be scheduled in advance or requested on demand. Taxi Silver reserves the right to cancel or reschedule bookings due to unforeseen circumstances such as vehicle issues, driver availability, or extreme conditions.
Cancellation terms include:
Advance cancellations should be made as early as possible
Late cancellations or no-shows may incur charges
Refunds, if applicable, are processed according to payment method
Fares and Payments
All fares are calculated based on distance, time, and service type unless a fixed fare is agreed upon. Taxi Silver aims to maintain transparent pricing with no hidden charges.
Payment terms:
Payments must be completed at the end of the trip
Accepted payment methods include cash and approved digital options
Additional charges may apply for tolls, parking, or waiting time
Passenger Responsibilities
Passengers are expected to behave respectfully and follow safety guidelines. Taxi Silver reserves the right to refuse service to any passenger displaying inappropriate or unsafe behavior.
Passengers must:
Wear seatbelts where provided
Avoid damaging vehicles or equipment
Supervise children and personal belongings
Liability and Safety
Taxi Silver takes reasonable measures to ensure passenger safety. However, we are not responsible for delays caused by traffic, weather, or events beyond our control. Personal belongings left in vehicles are the responsibility of passengers, though we will assist in recovery when possible.
Website Use
The Taxi Silver website is provided for information and booking purposes. Unauthorized use, data misuse, or attempts to disrupt website operations are prohibited.
Changes to Terms
Taxi Silver may update these Terms & Conditions at any time. Continued use of our services after updates indicates acceptance of the revised terms.
Contact Information
For questions regarding these Terms & Conditions, please contact Taxi Silver through our official communication channels.
