Privacy & Policy
Privacy Policy
Taxi Silver respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website or taxi services across Melbourne. By using Taxi Silver services, you agree to the practices described in this policy.
Information We Collect
We collect personal information necessary to provide safe and efficient taxi services. This information may be collected during booking, inquiries, or service use.
The information we collect includes:
Full name and contact details such as phone number and email address
Pickup and drop-off locations
Booking details including date, time, and service type
Payment-related information for fare processing
Communication records with our customer support team
How We Use Your Information
Taxi Silver uses collected information strictly for service-related purposes. Your data helps us deliver reliable transportation and improve customer experience.
We use your information to:
Process bookings and provide taxi services
Communicate ride confirmations, updates, and support
Improve service quality and operational efficiency
Handle payments and issue receipts
Comply with legal and regulatory requirements
Data Protection and Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. Secure systems and restricted access are used to safeguard stored data. Only authorized personnel can access customer information for service-related purposes.
Information Sharing
Taxi Silver does not sell, rent, or trade your personal information to third parties. Information may only be shared with service partners when required to complete a booking or comply with legal obligations.
Information may be shared:
With drivers to complete your booking
With payment service providers for transaction processing
When required by law or regulatory authorities
Cookies and Website Usage
Our website may use cookies to enhance user experience and analyze website performance. Cookies help us understand user behavior and improve website functionality. You can control cookie settings through your browser preferences.
Your Rights
You have the right to access, update, or request correction of your personal information. You may also request deletion of your data where legally permissible. For privacy-related requests, you can contact Taxi Silver directly.
Policy Updates
Taxi Silver may update this Privacy Policy periodically to reflect changes in services or regulations. Updates will be posted on this page, and continued use of our services indicates acceptance of the revised policy.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact Taxi Silver through our official website or customer support channels.
